You should run Transana while you read through this tutorial so that you can do the activities as they are described.

You will import and work with one or more video, audio, text, PDF, or image files to learn to use Transana’s tools. These can be your actual research data, or just something you’ve imported to practice on.

Starting Transana Multiuser

This ScreenCast describes how to start Transana Multiuser, as well as tips and tricks for using Transana Multiuser as part of a research team.


To start Transana, click the Windows Start icon on the Taskbar, scroll to the “Transana Multiuser” Program Group, then click the Transana program item from the submenu.

Mac OS

To start Transana, open your Applications folder, click the “Transana Multiuser” Program Group folder, and then click the Transana program icon.

The first time you start Transana, you will be prompted to select a language for Transana’s interface. Your data does not need to be in the same language as Transana’s interface.

To start Transana Multiuser, you need to have the appropriate connection information. You should get this information from your project administrator or your technical support representative.
On the first tab, you will specify how to connect to your database. Transana prompts you for your user name, password, database server, port, and database name. If your database server supports it, you also have the option of using a secure SSL connection to the database. We strongly recommend using SSL if possible to maximize data security while using Transana Multiuser.
On the second tab, you specify how to connect to your Message Server. Transana requires the name of the Message Server and the port on which to connect.
If you selected a secure SSL connection on the first tab, you can select the client certificate, client key, and Message Server certificate files this connection requires. You should have received these files from your project administrator or technical support representative, or have run the configuration tool if you are using the Transana Cloud Service.

New Database Configuration

When you first join a database in Transana Multiuser you must define the database’s Media Library Directory. A Media Library Directory is the location where Transana should look for the data files for your database. All media files, still image files, and PDF files analyzed in the same Transana database must share a common Media Library Directory or be stored in sub-directories within that directory.

NOTE: Transana Multiuser does not import your media files, still image files, or PDF files into its database, because media files can be very large and loading them into the database would make Transana run slowly.  Transcripts and plain text Documents are comparatively small and are likely to be revised, so Transana stores transcript and text Documents in the project database.


To set the Media Library Directory, go to the Options menu and select Program Settings. From the General tab, select the Media Library Directory setting appropriate for your computer.

Mac OS

To set the Media Library Directory, go to the Transana program menu and select Preferences. From the General tab, set the Media Library Directory setting appropriate for your computer.

The Media Library Directory is essential for using Transana Multiuser. This is because it is likely that different computers in a Multiuser Transana project will need to refer to the location of media and image files in different ways. Windows computers require a drive letter, for example, while macOS does not have the drive letter concept. Even computers using the same operating system sometimes refer to the same location on a network in different ways. And projects that span mulitple locations need to have a copy of the media and image library in each location, which likely will have different data paths.

To handle this, each computer relies upon the Media Library Directory setting to know how to find the project’s media and image files. Transana tracks file information following the Media Library Directory, and automatically combines the individual Media Library Directory on each computer with the shared file name in the project database to create the full, correct path to each file from each computer.